Q. Where can I buy tickets for shows at Highline Ballroom?
Q. What are your box office hours?
Q. Your website says a show is sold out. Do you ever release more tickets?
Q. What is your seating policy?
Q. Do you serve food?
Q. Is there a minimum at the tables?
Q. Can I reserve a table?
Q. My friend can’t get there until later on. Can I get a table and hold a seat for him?
Q. What if I’m in a wheelchair or have a disability?
Q. What’s parking like?
Q. Can I take pictures?
Q: Where can I buy tickets for shows at Highline Ballroom?
A: TicketWeb handles our phone and internet sales. You can reach them by phone at 866-468-7619, or through ticketweb.com. Tickets are also available without a service fee directly at the Highline Ballroom box office, located at 431 W 16th St (bn 9th & 10th Ave) on the 2nd floor. The closest subway stop is the 14th St-8th Ave A/C/E/L. We accept cash and all major credit cards.
Q: What are your box office hours?
A: We are open 11am through the end of our show every day. If we are hosting a private event or have no show scheduled, we close by 8pm.
Q: Your website says a show is sold out. Do you ever release more tickets?
A: We always try, and are usually able to release more tickets at the doors around showtime. When we open tickets, we do so first come, first serve to those in line outside. For this reason, we advise the earlier you get here, the better your chance of getting one. We do not know specifics in advance, such as how many will be available.
Q: What is your seating policy?
A: Except where noted as a condition of a VIP ticket, all seating is done first come, first serve when doors open. We generally have two setups: “General Admission Standing Room” and “General Admission Seating”. Standing Room indicates the main floor will be open, with limited seating available on our wings downstairs and mezzanine upstairs. For Seated shows there are additional tables on the main floor and a lower capacity, however this does not mean all ticket holders are guaranteed a seat.
Q: Do you serve food?
A: Yes. Our kitchen is open for our shows. We have a seated menu and standing menu, which you can check out here
Q: Is there a minimum at the tables?
A: Yes, a minimum of $10/person.
Q: Can I reserve a table?
A: We do not accept advance table reservations. If you have a group of 10 or more, check out our available Show Packages
Q: My friend can’t get there until later on. Can I get a table and hold a seat for him?
A: No. Unfortunately, we are only able to seat complete parties. Though some exceptions will be made if the show is not a busy or sold out performance.
Q: What if I’m in a wheelchair or have a disability?
A: We are wheelchair accessible, however table seating is still done first come, first serve. For that reason, we advise you to arrive early. If tables are full when you enter, let a member of our staff know about your situation and we will be able to secure you a spot and/or chair to watch the show from.
Q: What’s parking like?
A: There are two parking garages close by. One is on our block right next door (Manhattan Parking Group – 16th St bn 9th & 10th Ave). The other is a block away (Icon Parking – 16th St bn 8th & 9th Ave). Limited Street parking in the area is available.
Q: Can I take pictures?
A: You can take pictures though our policy is that flash photography and professional equipment are not allowed. If you would like to obtain a photo pass, email HighlineBallroom@dkcnews.com. Please note that individual artists may have their own policies.